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Project Management
CMB creates customized Project Methodology Plans geared towards the specific Advanced Unified Communications. All projects vary and it is crucial to the projects success to complete each phase before moving on to the next phase. CMB’s project managers are dedicated to providing complete customer satisfaction and serving as the single point of contact through all phases of the project. CMB’s project methodologies augment Cisco’s PPDIOO Lifecycles approach. This Cisco methodology defines the continuous lifecycle of services required by the end user.
PPDIOO Lifecycles Approach
| Phase |
Content Overview |
| Prepare and Plan |
Using planning tools, system engineers help partners and customers find the best solutions to their business needs. Planning continues the needs analysis with the goal of producing a high-level project plan and the initial site survey. |
| Design |
Using the verified customer requirements, the system engineer creates the detailed design, which includes the equipment list, network diagrams, and traffic flows. |
| Implement |
Using the site requirements identified in the detailed design, a detailed site survey is performed to prepare the site for installation. Equipment is ordered, inventoried, and staged. The implementation team uses the detailed design to install and configure equipment. A detailed test plan is developed and implemented to determine whether the network is ready for use. |
| Operate |
Ongoing operations include managing and monitoring components, performing routine maintenance, managing upgrades, and managing performance and service level agreements (SLA). |
| Optimize |
Optimization covers post-installation services that are not under a maintenance contract including, but not limited to, performance audits, hardware and software upgrades, and applications development. |
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